3kbet's Privacy Policy

Introduction & Scope

3kbet is a secure and reliable online casino and sports betting platform in Bangladesh. We respect the privacy of our users and treat the protection of their personal information as a matter of the highest importance.

This privacy policy explains what information we collect while you use the 3kbet platform, how that information is used, with whom it may be shared, and what your rights are. This policy applies to all services on https://3kbet.bar, the mobile platform, and all related services.

By using 3kbet's services, you are considered to have accepted the terms of this privacy policy. If you have any objection to any part of this policy, please stop using the services and contact us.

Information We Collect

Various types of information are collected when you create an account and use the services on 3kbet. This information comes from two main sources — what you provide directly, and what is collected automatically while you use the platform.

2.1 Information You Provide

• Full name, date of birth, and national ID number (for identity verification)
• Email address and phone number (for communication)
• bKash, Nagad, Rocket, or Upay account number (for financial transactions)
• Bank account details (for bank transfers)
• Password and security question answers set for account security
• Any information you provide when contacting the support team

2.2 Automatically Collected Information

• Device type, operating system, and browser version
• IP address and geographic location (at country and city level)
• Date, time, and duration of sessions on the platform
• Gaming activity, betting history, and transaction records
• Information collected through cookies and similar tracking technologies
• Analytical data relating to preferences and usage patterns

2.3 Information Received from Third Parties

As part of the identity verification process and to prevent financial fraud, we may receive limited information from trusted verification service providers. This information is used solely to confirm your identity.

Purpose of Data Use

3kbet uses your information only for specific and legitimate purposes. We do not use your information beyond the purposes listed below.

• Account Management: To ensure registration, login, and account security
• Identity Verification: To confirm the age and identity of users in accordance with applicable regulations
• Financial Transaction Processing: To accurately complete deposits and withdrawals
• Customer Support: To provide assistance via 24/7 live chat and email
• Fraud Prevention: To prevent account security breaches and financial fraud
• Service Improvement: To improve platform performance and user experience
• Legal Compliance: To comply with applicable laws and regulations
• Bonuses & Promotions: To inform you about relevant offers and bonuses (based on your consent)

In relation to responsible gaming, we may monitor your gaming activity, which is done for your own protection. This is part of 3kbet's responsible gaming commitment.

Data Sharing & Disclosure

3kbet does not sell or rent your personal information. However, information may be shared with trusted third parties in specific circumstances.

4.1 Service Providers

We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technology infrastructure management. They may only use the information for the designated purpose and are required to comply with our privacy standards.

4.2 Legal Obligations

We may disclose information to relevant authorities to comply with court orders, government directives, or applicable legal requirements. In such cases, we provide only the minimum information necessary.

4.3 Fraud and Crime Prevention

Information may be shared with relevant agencies to prevent money laundering, fraud, or other illegal activity. Protecting user accounts and the overall security of the platform is one of our key responsibilities.

4.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, collected user data may be transferred. You will be notified in advance in such circumstances.

Data Protection & Security

3kbet follows industry-standard technologies and practices to secure your information. Our security measures include the following steps.

However, it is never possible to guarantee complete security when transmitting data over the internet. We make every effort to do so, but you are also responsible for keeping your account password confidential.

Cookies & Tracking Technologies

Cookies and similar technologies are used on the 3kbet platform. These technologies help improve your browsing experience and maintain the quality of the service.

6.1 Essential Cookies

These cookies are essential for the core functionality of the platform. They are used to maintain login status, perform security checks, and manage sessions. The platform will not function properly without these cookies.

6.2 Functional Cookies

These cookies are used to remember your preferences, language settings, and personalized experience. They allow you to avoid having to reconfigure all your settings every time you visit.

6.3 Analytics Cookies

Analytical data is collected to understand how different parts of the platform are being used. This data is aggregated and anonymized and is used to improve the service.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

Data Retention Period

3kbet does not retain any information longer than necessary. The retention period depends on the type and purpose of the information concerned.

• Account Information: For the entire period the account is active and for a minimum of five years after closure
• Financial Transaction Records: Retained for the long term in accordance with legal obligations
• Communication Records: Support chats and emails are retained for at least two years
• Gaming Activity Data: For as long as necessary for responsible gaming and fraud prevention
• Cookie & Analytics Data: Generally between 30 days and 2 years

After the specified period, data is securely deleted or anonymized in such a way that it is no longer possible to identify you.

Your Rights & Controls

Every user registered with 3kbet has certain rights regarding their own information. We respect these rights and help you exercise them.

• Right to Access: You may request to know what information we hold about you
• Right to Correction: You may request that incorrect or incomplete information be corrected
• Right to Deletion: In certain circumstances, you may request that your information be deleted (where there is no legal obligation to retain it)
• Restriction of Processing: In some cases, you may request that the processing of your information be restricted
• Opt Out of Marketing: You always have the option to opt out of promotional communications
• Data Portability: You may request a copy of your information in a specific format

To exercise these rights, contact our support team at [email protected]. We will respond to your request within a reasonable time.

Protection of Minors' Data

3kbet provides services only to those aged 21 and above. We do not knowingly collect any information from minors.

Age is verified at the time of registration. If any account is identified as belonging to a person under the age of 21, that account and its associated data will be deleted immediately. If you have any information in this regard, please contact us.

Policy Changes

3kbet may update this privacy policy from time to time. Such changes may be necessary to keep up with changes to the service, new legal obligations, or industry best practices.

For significant changes, registered users will be notified by email and an updated version will be published on this page. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

We recommend that you visit this page regularly and stay informed about any changes.

Definitions & Explanations

The meaning of some key terms used in this policy is clarified below.